Position:

Peak Time Teller - #20180413PT
 

Location(s):

Largo Branch (base) and all branch locations as needed*
 

Reports To:

Branch Supervisor

 

Description:

Under general supervision and in accordance with established policies and procedures and state and federal regulations, provides timely and courteous service to Credit Union members including, but not limited to: general account information, account transactions and maintenance and routine problem resolution. Familiar with commonly-used concepts, practices and procedures within the financial industry field. Relies on limited experience and judgment to perform job functions and accomplish tasks and goals.

 

*This position is based in our Largo office; however,travel within the Tampa Bay Area Pinellas and/or Pasco County regions will be required to provide coverage to other branch locations as needed – especially during high volume lobby traffic and during staffing shortages.

 

Responsibilities:
  • Performs transactions, account maintenance and account inquiries accurately and with attention to detail after obtaining appropriate identification and signature verification.
  • Processes a variety of routine financial transactions involving cash, checks and negotiable instruments, and deposits, withdrawals, transfers and loan payments.
  • Cross sells credit union products and services that best meet members’ financial needs.
  • Maintains immediate teller area in terms of security and neatness.
  • Under supervision of the Senior Teller and/or Branch Supervisor, processes night depository, mail and/or ATM deposits.
  • Manages and balances teller drawer and working supply of negotiable instruments daily.
  • Prepares start-of-day and end-of-day paperwork as needed.
  • Exhausts all reasonable efforts to resolve out-of-balance situations promptly, as needed.
  • Ensures confidentiality of all Credit Union, member and employee information and transactions.
  • Maintains a working knowledge of all credit union products and services, organizational policies and procedures, and state and federal regulations relating to credit union operations.
  • Supports a team oriented environment in the workplace and represents the Credit Union, Board of Directors, Management team and other employees in the best possible light at all times.
  • Participates in job related training and employee meetings as required.
  • Will be called upon to provide coverage to other branch locations as needed – especially during high volume lobby traffic and during staffing shortages.
  • Assists in special projects and performs other duties as assigned. 
Required Skills and
Specifications:
  • Positive, motivated and adaptable person with initiative, aptitude and willingness to learn.
  • Above average written, verbal and interpersonal communication skills.
  • Good prioritization, multi-tasking, time management and organizational skills required.
  • Strong people and customer service skills and a high level of confidentiality are critical.
  • Above average attention to detail, accuracy, efficiency, math, judgment and problem solving skills are essential.
  • Proficiency in Microsoft applications (i.e.: Word, Excel, Outlook), web browsing, CRT, 10-key calculator and general office equipment is desired. Use of computer equipment requires repetitive key strokes.
  • Must be able to sit or stand for extended periods of time, lift up to 20 pounds and bend or stretch.
  • Must be able to see, hear and use a telephone, and read, write, speak and type English fluently (bilingual helpful). 
Education and
Other Requirements:
  • High school diploma, technical certificate or equivalent required; Associate’s degree in a business related field, from an accredited university, preferred.
  • At least two years’ of financial institution and cash handling experience required.
  • Credit union experience is a plus.
  • Equivalent combination of education, skills, qualifications and experience will be considered.
  • All applicants must have a clean criminal background and credit check. 

To Apply:

Email your resume to Administration/Human Resources.

 

Pinellas Federal Credit Union is an equal opportunity employer and
supports a drug-free and smoke-free work environment.