Official Check Fraud Alert - February 4, 2013
Pinellas Federal Credit Union has become aware that counterfeit official checks are being used as part of a scam in an attempt to defraud consumers. These purported "official checks" are FRAUDULENT ITEMS, are NOT drawn on Pinellas Federal Credit Union, and will NOT be honored.
If you receive an unsolicited "official check" and are concerned about its validity, please contact Pinellas Federal Credit Union to verify the validity of the item before attempting to cash or deposit it into your account. If you attempt to negotiate a fraudulent item, you will be responsible for any losses that may result.
If you suspect fraudulent activity has occurred on your account, please visit your nearest Pinellas Federal Credit Union branch or contact Pinellas Federal Credit Union immediately at (727) 586-4422.
| Mon-Fri - 8am-5pm: |
(727) 586-4422 |
| After business hours: |
(866) 853-0151 |
Members Receive Fraudulent Calls and/or Text Messages - November 28, 2012
Several members have reported receiving suspicious phone calls and text messages telling them their debit card has been deactivated. The message directs them to press a key to continue the conversation and/or to enter their Personal Identification Number (PIN).
Please be advised that this is a SCAM designed as an attempt to obtain your personal, nonpublic information and compromise your account. Pinellas Federal Credit Union has NOT originated any of these phone calls or text messages, and would not contact you by phone, text message or email to ask for your PIN or Social Security Number.
For your security, here are a few tips to help protect yourself from scams of this nature:
- NEVER respond to an unsolicited phone call, email or text message that asks you to provide your account number, credit or debit card number, credit card validation code (CVC), Personal Identification Number (PIN) or Social Security Number.
- NEVER open an email and/or accompanying attachment that seems suspicious. It may contain a virus that may harm your computer, spyware for stealing passwords and account information, or links that may direct you to a fraudulent website.
Debit Card Fraud
Some Pinellas Federal Credit Union members have experienced fraudulent debit card activity on their accounts. To protect our membership, Pinellas Federal Credit Union is temporarily blocking certain debit transactions processed at merchant locations in these affected area(s):
- State of California
- State of North Carolina
- State of South Carolina
- Selected Zip Code Areas of Florida
- Quebec, Canada
- Thailand
Please be assured that Pinellas Federal Credit Union's member information has not been breached, compromised or hacked. Pinellas Federal Credit Union and our members' information remain safe and secure.
If you suspect fraudulent activity has occurred on your account, please visit your nearest Pinellas Federal Credit Union branch or contact Pinellas Federal Credit Union immediately.
| Mon-Fri - 8am-5pm: |
(727) 586-4422 |
| After business hours: |
(866) 853-0151 |
Fictitious Official Check Scam Alert / Marketing Survey - March 27, 2012
Pinellas Federal Credit Union has become aware that counterfeit cashier's checks, supposedly drawn on Pinellas Federal Credit Union, are being used as part of a scam to defraud consumers. These purported "cashier's checks" are FRAUDULENT ITEMS and are NOT drawn on Pinellas Federal Credit Union.
The most common scam of which we are aware involves receiving a cashier's check in return for participating in a marketing survey.
If you receive an unsolicited "cashier's check" and are concerned about its validity, please contact Pinellas Federal Credit Union to verify funds availability and validity of the item before attempting to cash or deposit it into your account. If you attempt to negotiate a fraudulent item, you will be responsible for any losses that may result.
You may contact Pinellas Federal Credit Union Monday through Friday
from 8:00 a.m. to 5:00 p.m. EST at (727) 586-4422.
If you suspect fraudulent activity has occurred on your account, please visit your nearest Pinellas Federal Credit Union branch or contact Pinellas Federal Credit Union immediately.
| Mon-Fri - 8am-5pm: |
(727) 586-4422 |
| After business hours: |
(866) 853-0151 |