Peak Time Teller



St. Petersburg Branch (base) and other branch locations as needed*

Reports To:

Branch Supervisor



Under general supervision and in accordance with established policies and procedures and state and federal regulations, provides timely and courteous service to Credit Union members including, but not limited to: general account information, account transactions and maintenance and routine problem resolution. Familiar with commonly-used concepts, practices and procedures within the financial industry field. Relies on limited experience and judgment to perform job functions and accomplish tasks and goals.


*This position is based in our St. Petersburg office; however,travel within the Pinellas County area may be required to provide coverage to other branch locations as needed.

  • Performs transactions, account maintenance and account inquiries accurately and with attention to detail after obtaining appropriate identification and signature verification.
  • Processes a variety of routine financial transactions involving cash, checks and negotiable instruments, and deposits, withdrawals, transfers and loan payments.
  • Cross sells credit union products and services that best meet members’ financial needs.
  • Maintains immediate teller area in terms of security and neatness.
  • Under supervision of the Senior Teller and/or Branch Supervisor, processes night depository, mail and/or ATM deposits.
  • Manages and balances teller drawer and working supply of negotiable instruments daily.
  • Prepares start-of-day and end-of-day paperwork as needed.
  • Exhausts all reasonable efforts to resolve out-of-balance situations promptly, as needed.
  • Ensures confidentiality of all Credit Union, member and employee information and transactions.
  • Maintains a working knowledge of all credit union products and services, organizational policies and procedures, and state and federal regulations relating to credit union operations.
  • Supports a team oriented environment in the workplace and represents the Credit Union, Board of Directors, Management team and other employees in the best possible light at all times.
  • Participates in job related training and employee meetings as required.
  • Assists in special projects and performs other duties as assigned.
Required Skills and
  • Positive, motivated and adaptable person with initiative, aptitude and willingness to learn.
  • Above average written, verbal and interpersonal communication skills.
  • Good prioritization, multi-tasking, time management and organizational skills required.
  • Strong people and customer service skills and a high level of confidentiality are critical.
  • Above average attention to detail, accuracy, efficiency, math, judgment and problem solving skills are essential.
  • Proficiency in Microsoft applications (i.e.: Word, Excel, Outlook), web browsing, CRT, 10-key calculator and general office equipment is desired. Use of computer equipment requires repetitive key strokes.
  • Must be able to sit or stand for extended periods of time, lift up to 20 pounds and bend or stretch.
  • Must be able to see, hear and use a telephone, and read, write, speak and type English fluently (bilingual helpful but not required). 
Education and
Other Requirements:
  • High school diploma, technical certificate or equivalent required; Associate’s degree in a business related field, from an accredited university, preferred.
  • At least two years’ of financial institution and cash handling experience required. Credit union experience is a plus.
  • Equivalent combination of education, skills, qualifications and experience will be considered.
  • All applicants must have a clean criminal background and credit check. 

To Apply:

Email your resume to Human Resources.


Pinellas Federal Credit Union is an equal opportunity employer and
supports a drug-free and smoke-free work environment.